Phones

Desktop Phone App install
Click this link https://portal.itccloud.com/webphone/agent-center Once the Edge opens and loads the page, in the address bar you will see an icon with ...
Tue, Aug 11, 2026 3:41 PM
Speed Dial Contacts for desk phones
Changing Speed Dial Contacts on Your Desk Phone With the new phone system, desk phone users can customize their speed dial buttons through the web portal....
Mon, Sep 21, 2026 9:15 AM
New Desktop Phones Guide
Attached you will find a guide to help with use of the desktop phones. 
Thu, Oct 22, 2026 8:04 AM
ITC Web phone guide
Attached is a user guide for the ITC web phone. This is not for the desk phone. 
Thu, Oct 22, 2026 8:04 AM